HelpDesk
Professional technical service with agility and efficiency.
Resources
- Communication
Improve communication with your customers and employees
- Service
Increase your company's direct communication channels
- Unlimited
There are no limits on tickets, replies or customers
- Organization
Organize and control the flow of messages received by the company
More Plan Features and Benefits
- Features
- Client Registration
- Registration of Users for each client with access permissions as required
- Registration of operators with access permissions as required
- Assigning tickets by operator
- Change ticket status
- Email notifications of replies
- Customizable SLA
- Sending attachments
- Knowledge base divided into categories
- Your company logo
- Statistics and reports
- Registration of internal notes. With it you can add a response to a ticket that is only displayed to operators
- Customer access via http://helpdesk.servhost.com.br/nomedesuaempresa or your own domain.
- Integration with VOIP call center for automatic opening of tickets (extra cost module)
- Free trial: Link: http://helpdesk.servhost.com.br/admin (Login: admin.demo | Password: demosh)
Do you need help?
If you still have questions or need more information, please contact our experts by phone:
Já é cliente? Or open a call
